Author: Robert Whipple

Playing Favorites

As a leader, do you play favorites at work? I ask this question in my consulting and teaching work frequently. Most times leaders think about this for several seconds and then say with a shrug, “Well, I guess I do play...

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Ubiquitous Reinforcement

The most effective way to get people to perform in a certain way is to reward performance that is in the direction you wish and disregard performance that is not. Two other important concepts are to establish an environment of...

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